Terms of service

Effective Date: August 13, 2026

Welcome to Catchy Picks . These Terms of Service (“Terms”) govern your access to and use of our website, catchypicks.store, and your purchase of products through the website.

By accessing or using Catchy Picks, you agree to these Terms. If you do not agree with them, please do not use our website.

1. About Catchy Picks

Catchy Picks is an online retail website offering a variety of products for purchase by customers.

Website: catchypicks.store
Email: catchypicksindia@gmail.com

These Terms apply to all visitors, customers, and users of the website.

2. Eligibility

You must be legally capable of entering into a binding contract under applicable law to place an order through Catchy Picks.

By using the website, you confirm that the information you provide is accurate and that you have the legal capacity to enter into these Terms.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

Product colors and appearance may vary depending on your device or screen.
Product packaging may occasionally differ from photographs.
Product availability may change without notice.
We reserve the right to correct errors, inaccuracies, or omissions.
We may limit quantities available for purchase.

Where applicable, product-specific warranties, guarantees, instructions, or conditions provided by the manufacturer or seller will apply.

4. Prices and Taxes

All product prices displayed on the website are subject to change without notice.

Where applicable, taxes, shipping charges, handling charges, or other applicable fees will be displayed during the checkout process.

If a pricing or listing error occurs, Catchy Picks reserves the right to correct the error and, where permitted by law, cancel an affected order and refund any amount already paid.

5. Orders and Acceptance

Placing an order on Catchy Picks constitutes an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to accept, reject, cancel, or limit an order for legitimate reasons, including product availability, pricing errors, suspected fraud, payment issues, or delivery limitations.

If an order is cancelled after payment has been received, we will process an applicable refund in accordance with our refund and cancellation policy.

6. Payments

You agree to provide accurate and complete payment and billing information.

Payments may be processed through third-party payment providers. By submitting payment information, you authorize the applicable payment provider to process the transaction.

We do not knowingly retain complete payment-card information where payment processing is handled by a third-party payment processor.

7. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver products within the estimated delivery period shown at checkout or otherwise communicated to you.

Delivery dates are estimates and may be affected by circumstances outside our reasonable control, including courier delays, weather, natural disasters, strikes, government restrictions, or other unforeseen events.

You are responsible for providing a complete and accurate delivery address.

Risk relating to delivery will be handled in accordance with applicable law and the terms of the relevant delivery arrangement.

8. Cancellation, Returns, Refunds and Exchanges

Cancellation, return, refund, replacement, and exchange requests are subject to Catchy Picks' applicable Return and Refund Policy, as well as mandatory rights available to consumers under applicable law.

Products may be subject to specific return conditions depending on their type, condition, packaging, hygiene requirements, warranty terms, or other applicable restrictions.

Nothing in these Terms is intended to remove or restrict any consumer right that cannot legally be excluded.

9. Consumer Protection

Catchy Picks intends to comply with applicable Indian consumer-protection and e-commerce requirements.

The Consumer Protection (E-Commerce) Rules, 2020 apply to e-commerce transactions involving goods and services and establish obligations relating to e-commerce entities and consumer protection.

Where applicable, customers retain rights and remedies available under the Consumer Protection Act, 2019 and other applicable laws.

10. User Accounts

If you create an account, you are responsible for:

Providing accurate information;
Keeping your login credentials confidential;
Maintaining the security of your account;
Not allowing unauthorized persons to use your account; and
Informing us promptly if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts where reasonably necessary to protect Catchy Picks, customers, or the integrity of the website.

11. Acceptable Use

You agree not to:

Use the website for unlawful purposes;
Provide false or misleading information;
Attempt to interfere with the website or its security;
Introduce malicious software or harmful code;
Attempt to gain unauthorized access to our systems;
Use automated methods to improperly access or collect website information;
Engage in fraudulent purchasing or payment activity; or
Use the website in a way that violates applicable law.

12. Intellectual Property

Unless otherwise stated, the website and its contents—including text, logos, graphics, product descriptions, photographs, designs, software, and other materials—are owned by or licensed to Catchy Picks and are protected by applicable intellectual-property laws.

You may use the website for personal and lawful shopping purposes.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without prior written permission, except where permitted by law.

13. Third-Party Services and Links

Catchy Picks may use third-party providers for services such as payment processing, shipping, analytics, advertising, communications, or other website functionality.

The website may also contain links to third-party websites. We are not responsible for the content, availability, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

14. Reviews and User Content

If you submit reviews, comments, photographs, or other content to Catchy Picks, you agree that the content:

Is accurate to the best of your knowledge;
Does not violate applicable law;
Does not infringe another person's rights;
Does not contain malicious software; and
Does not contain unlawful, abusive, defamatory, or misleading material.

By submitting content, you grant Catchy Picks a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and publish that content for operating, promoting, and improving our business, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. Privacy

Your use of Catchy Picks may involve the collection and processing of personal information.

Our Privacy Policy explains how we collect, use, store, and protect personal information and should be read together with these Terms.

Catchy Picks will handle personal data in accordance with applicable data-protection requirements. India's Digital Personal Data Protection Act, 2023 establishes a legal framework concerning the processing of digital personal data.

16. Disclaimer

To the extent permitted by applicable law, Catchy Picks provides the website and its content on an “as available” basis.

We do not guarantee that:

The website will always be available or uninterrupted;
The website will always be error-free;
All information will always be complete or current; or
The website will be free from all harmful components.

Nothing in these Terms excludes or limits warranties, guarantees, rights, or remedies that cannot legally be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Catchy Picks will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or purchase of products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold Catchy Picks, its owners, employees, contractors, and service providers harmless from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

19. Force Majeure

Catchy Picks will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, war, civil unrest, government actions, internet or telecommunications failures, strikes, transportation disruptions, epidemics, or other extraordinary events.

20. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised effective date. Your continued use of Catchy Picks after an update means you accept the updated Terms, to the extent permitted by applicable law.

21. Governing Law and Disputes

These Terms will be governed by the laws of India, subject to applicable consumer-protection laws and other mandatory legal rights.

Any dispute will be handled in accordance with applicable Indian law. Nothing in these Terms prevents a consumer from exercising any mandatory statutory right or remedy available under applicable law.

22. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed only to the extent necessary, and the remaining provisions will continue to apply.

23. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into them, constitute the agreement governing your use of Catchy Picks, subject to applicable law.