Contact information
Effective Date: August 13, 2026
Welcome to Catchy Picks. This Contact Information Policy explains how customers and visitors can contact us regarding our website, products, orders, shipping, returns, refunds, and other services.
1. Business Contact Information
Business Name: Catchy Picks
Website: catchypicks.store
Email: catchypicksindia@gmail.com
For general questions and customer support, please contact us using the email address above.
2. Customer Support
You may contact Catchy Picks regarding:
- Product information
- Orders and order status
- Shipping and delivery
- Returns and exchanges
- Refunds
- Damaged or incorrect products
- Payment-related questions
- Website issues
- Complaints or concerns
- Other questions relating to Catchy Picks
When contacting us about an existing order, please provide your order number and the email address or phone number used when placing the order.
3. Email Support
Our primary customer-support contact method is:
Email: catchypicksindia@gmail.com
We aim to review and respond to customer inquiries within a reasonable period. Response times may vary depending on the volume and nature of inquiries.
For urgent order-related matters, please include URGENT and your order number in the subject line.
4. Complaints and Grievances
If you have a complaint about a product, order, delivery, refund, or service, please contact us at:
Please provide enough information for us to identify and investigate the issue, including your order number where applicable.
We will make reasonable efforts to review and resolve complaints in accordance with our policies and applicable law.
5. Accurate Customer Information
When contacting Catchy Picks, customers should provide accurate information necessary for us to respond to their request.
We may request additional information to verify an order or account before providing order-specific information or making changes to an order.
6. Privacy and Personal Information
Please avoid sending unnecessary sensitive personal information by email.
Any personal information provided to Catchy Picks will be handled in accordance with our Privacy Policy and applicable data-protection laws.
7. Changes to Contact Information
Catchy Picks may update its contact information or customer-support methods from time to time.
The most current contact information will be displayed on our website.
8. Contact Us
For all general inquiries, please contact:
Catchy Picks
Website: catchypicks.store
Email: catchypicksindia@gmail.com
We appreciate your feedback and are committed to providing reasonable assistance to our customers.